Data We Hold and Why We Hold It
When you open an account with bull888, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and the payment reference data generated each time you fund your account via Touch 'n Go
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eWallet, Boost, GrabPay, DuitNow, or FPX. We do not store your full e-wallet PIN or banking password — those stay with your payment provider. We also collect device and session data: your IP address, browser type, and the pages you visit, which helps us detect unusual
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login activity and keep your session safe. Payment records are held for a period required under applicable financial compliance obligations; account profile data is retained for as long as your account remains active. Where local law requires us to share data with a regulatory authority, we
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comply with that obligation and will inform you unless prohibited from doing so. You can request a copy of all data we hold about you, ask us to correct inaccurate entries, or ask for deletion where no legal retention obligation applies — all of this is
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handled through our live chat or by writing to our support team directly. Access and eligibility on this platform depend on local law and are available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.